Physiotherapy Home Visit FAQs

What to Expect

  • Full confidence…
    I had full confidence in your care, interest and skills and I looked forward to seeing you. You took all my (sometimes silly) concerns seriously and had lots of time to give me. Your warm, cheerful and welcoming manner meant a lot to me. Thank you so much.
    S M
    Mansfield
  • Extremely friendly…
    I had six physio sessions with Janet and found her to be extremely friendly and very good at her job. The exercises I could do at home have really helped and I thank her for her time and expertise
    P C-B
    Harlow Wood
  • Complete star…
    Janet has been a complete star in helping to sort out my shoulder problems. Would recommend in a heartbeat”
    M J
    Bilsthorpe
  • Amazing!
    I had multiple physiotherapy appointments with Janet Cappin who has been amazing all the way along my road to recovery.
    Janet has been incredibly supportive and I couldn’t have asked for a better service throughout the last 4 months.
    Ravenshead

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Thinking about booking a physiotherapy home visit in Mansfield or North Nottinghamshire? Here’s what to expect – from whether you need a GP referral, to what to wear, how many sessions you might need, and how treatment is planned around your goals. If you don’t find your question below, get in touch directly and I’ll be happy to help before you book.

FAQs about my services

No, I only offer private, self-funded appointments – insurance claims aren’t currently accepted.

Lung/ breathing disorders

Heart conditions

Neurological conditions such as stroke, Parkinson’s disease or Multiple Sclerosis

Anyone under the age of 18 years old, whatever the problem.

Care facilities or places of work are not visited.

General FAQs

No referral is needed. As a private physiotherapist, you can book directly – just get in touch by text or email with your name, postcode and phone number.

Loose, comfortable clothing that allows access to the area being treated is best – for example shorts for a knee or hip issue, or a vest top for a shoulder problem.

No special equipment is required. I bring everything needed for assessment and treatment, and any exercise plan will be adapted to what you already have available at home.

This varies by condition and is discussed at your initial assessment, where a treatment plan and realistic timeframe is agreed based on your goals and progress.

Not necessarily, but you’re welcome to have a family member or carer present if you’d feel more comfortable, particularly for a first appointment.

Just have a clear space where we can work and, if relevant, have a list of your medications, any recent scans or medical history to hand.

Yes, this can often be arranged – mention it when you get in touch so appointments can be scheduled accordingly.

Progress is reviewed at every session. If your condition isn’t responding as expected, this will be discussed with you and, where appropriate, you may be advised to see your GP or a specialist.

Some techniques can cause mild, short-lived discomfort, but treatment is always adapted to your comfort level and explained clearly beforehand — you’re in control throughout.

Yes, follow-up sessions can be booked in advance once your treatment plan is agreed at the initial assessment, helping to keep your recovery on track.

Janet Cappin Physiotherapy place picture
Janet Cappin Physiotherapy
5.0
Based on 9 reviews
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Mike Staples profile picture
Mike Staples
2 months ago
I was experiencing lower back pain for more than a week when Janet visited. She quickly diagnosed the cause of the problem. The treatment I received and the subsequent exercises she set, quickly improved my pain levels and mobility.
She is clearly a very knowledgeable physiotherapist and conducted the consultation in a very friendly and professional way. I would thoroughly recommend her services to anyone who is experiencing muscular/skeletal issues.
Mike, Ravenshead
Neil Gutteridge profile picture
Neil Gutteridge
3 months ago
I have had problems with my back for years and recently had an accident that made it flare up again. Janet is very professional and treated me in my own home. With a combination of treatment and exercises she set me, my back is now pain free! I can’t thank her enough!
Anita Barker profile picture
Anita Barker
3 months ago
I fully recommend Janet Cappin. I started physio with Janet 3 weeks and from the first home visit I was so impressed with Janet’s professional knowledge and thorough approach to my shoulder issue. She arrives so well prepared and the tools she has available in my opinion are far superior to the practice I had been attending. I am already seeing the benefits of her skills and I am truly over the moon with this. Janet is warm, skilled and a true professional and I feel lucky to have found her. Anita Barker
Stephen Drew profile picture
Stephen Drew
4 months ago
Janet visited me twice at my house for two sessions of physiotherapy. Having a home visit was so much easier than spending time getting to and from a clinic.
I found Janet very professional and very knowledgeable. She listened carefully to the problems I was having. After examining me thoroughly she went through some exercises which have really helped me. The prompt email links she sent me after my appointments have been really very helpful too.
I would highly recommend the service Janet provides.
Natalie S profile picture
Natalie S
4 months ago
Janet is an exceptional physiotherapist and I am so glad (and relieved) that I have found her! I have visited several other physiotherapists in the area before and have never been completely satisfied, and always felt like I needed longer appointments than the standard 30 minutes.

I have full confidence in Janet's expertise and knowledge. It's very clear how experienced she is! My husband is now also seeing Janet and is very grateful for having found a physiotherapist who can understand and help him with his more complex issues. I've genuinely been searching for years for the right physio who had the high level of experience and understanding that I was looking for. I am pleased to say I have found that in Janet. 🙂

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